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How to hire an Operations Director: A Practical Guide for Business Leaders
31 July 2025

Hiring Process, Key Interview Questions, and the Role of Executive Search

An Operations Director plays a vital role in ensuring your business runs efficiently, effectively, and profitably. Whether you’re scaling up, optimising performance, or navigating transformation, the right Operations Director will align strategy with execution, streamline processes, and lead cross-functional teams to deliver results.

As a trusted executive search firm, we help organisations identify and secure high-performing operations leaders who make a measurable impact. This guide outlines how to structure a successful hiring process, what to look for in candidates, and why executive search enhances the outcome.


Step-by-Step Process for Hiring an Operations Director

1. Align on Business Needs and Operational Priorities

Clarify the key outcomes you want the Operations Director to achieve. Consider:

  • Current operational pain points (e.g. inefficiencies, silos, inconsistency)
  • Scale and complexity of operations (multi-site, regional, international)
  • Areas of ownership (supply chain, production, logistics, customer service, compliance)
  • Strategic objectives such as margin improvement, quality control, or digital transformation

Tip: Create a responsibility and outcomes matrix to define what success looks like in the role.


2. Define the Ideal Candidate Profile

Look for a mix of operational expertise, leadership ability, and strategic vision:

  • Experience in similar or adjacent industries with comparable operational models
  • Proven track record of improving KPIs such as efficiency, cost control, quality, or throughput
  • Experience leading teams across functions and geographies
  • Familiarity with lean, Six Sigma, or continuous improvement methodologies
  • Strong communication and stakeholder management skills

An executive search partner can help map talent across your sector and benchmark compensation and capabilities.


Recommended Interview Process

A multi-stage process ensures candidates are tested across key dimensions—technical, strategic, and cultural.

Stage 1: Experience and Fit Screening

  • Validate operational background and alignment with role objectives
  • Typically conducted by HR or executive search partner

Stage 2: Operational & Leadership Interview

  • Explore process optimisation, team management, and performance improvement experience
  • Assess ability to lead change and collaborate across departments

Stage 3: Case Study or Operational Audit Task

  • Ask candidates to analyse a real or fictional operational challenge and present solutions
  • Evaluate decision-making, prioritisation, and problem-solving

Stage 4: Executive and Stakeholder Interviews

  • Involve CEO, CFO, Commercial Director, or other relevant leadership
  • Test cross-functional thinking and team alignment

Optional: Use behavioural assessments to understand management style and leadership behaviours.


Sample Interview Questions for an Operations Director Role

Process & Efficiency

  • “Tell us about a time you significantly reduced costs or improved output without compromising quality.”
  • “How do you measure and improve operational performance?”

Leadership & Change Management

  • “How have you led a team through operational change or transformation?”
  • “What’s your approach to building accountability and ownership across functions?”

Strategic Thinking

  • “How do you align operational plans with broader business objectives?”
  • “How have you balanced short-term efficiency gains with long-term scalability?”

Technology & Systems

  • “What role has automation or digital systems played in your previous operational strategies?”
  • “How do you evaluate and implement new operational technologies?”

Why Use an Executive Search Firm to Hire an Operations Director?

An Operations Director must combine hands-on expertise with board-level strategic thinking. Here’s why executive search is the right approach:

1. Access to Proven Operational Leaders

We identify and engage passive candidates with a history of delivering operational excellence at scale.

2. Sector-Specific Knowledge

Our consultants understand the operational nuances of your industry—from supply chain to production to customer delivery.

3. Discreet, Professional Search

We manage confidential searches with care, especially when replacing an incumbent or restructuring teams.

4. Rigorous Evaluation Beyond the CV

We assess leadership capability, strategic alignment, and cultural fit—not just technical know-how.

5. Lower Hiring Risk

With our structured, evidence-led process, you make a high-impact hire with confidence and reduced risk of misalignment.


Final Thought

Hiring an Operations Director is about more than maintaining efficiency—it’s about unlocking the full performance potential of your business. With the right approach and an expert search partner, you can secure a leader who transforms operations and drives measurable outcomes.

📩 Looking to hire an Operations Director? Contact our executive search team to begin a targeted, confidential search.

How to Hire a Finance Director: A Step-by-Step Guide for Business Leaders
31 July 2025

Interview Process, Key Questions, and Why Executive Search Matters

Hiring a Finance Director (FD) is one of the most critical decisions a business can make, particularly during periods of growth, restructuring, investment, or financial transformation. A strong FD will not only oversee your financial health but will act as a strategic partner—driving performance, improving governance, and shaping future planning.

As a specialist executive search firm, we support organisations in finding Finance Directors who bring both technical excellence and commercial insight. This guide outlines how to structure a successful FD recruitment process, what to ask in interviews, and how executive search adds value.


Step-by-Step Process for Hiring a Finance Director

1. Define the Role’s Strategic Importance

Clarify what you need the FD to own, influence, and deliver. Consider:

  • Current financial challenges (e.g. cash flow, cost control, investment readiness)
  • Stage of business (start-up, scale-up, maturity, turnaround)
  • Regulatory and reporting requirements
  • Need for strategic input across board-level decisions

Tip: Create a role scorecard with clear expectations around reporting, planning, stakeholder engagement, and business partnering.


2. Determine the Ideal Candidate Profile

Focus on relevant technical skills and leadership traits:

  • ACA, ACCA, or CIMA qualification with strong financial reporting experience
  • Track record of leading finance in a similar sector or business size
  • Experience in funding rounds, M&A, or private equity environments (if applicable)
  • Strength in building or developing finance teams and systems
  • Strong communication and ability to influence non-finance stakeholders

An executive search partner can support by benchmarking against your peers and advising on compensation, availability, and candidate expectations.


Recommended Interview Process

A structured, multi-stage process will ensure you assess both capability and cultural fit:

Stage 1: Credentials & Cultural Alignment Screening

  • Review qualifications, financial leadership history, and communication style
  • Conducted by HR or executive search partner

Stage 2: Technical & Strategic Interview

  • Explore experience with budgeting, forecasting, compliance, and financial reporting
  • Discuss commercial contributions, such as advising on investments or improving margins

Stage 3: Case Study or Business Plan Review

  • Ask candidates to walk through a strategic financial decision they’ve made
  • Optional: Request a 90-day integration plan or financial risk analysis of your business

Stage 4: Stakeholder Engagement

  • Involve CEO, board members, auditors, and operational leaders
  • Test ability to collaborate and influence across functions

Optional: Consider using cognitive or behavioural assessments to evaluate decision-making and leadership style.


Sample Interview Questions for a Finance Director Role

Technical & Analytical

  • “Tell us about a time you restructured a finance team or process for better efficiency.”
  • “How have you managed working capital and cash flow in a high-growth or low-margin environment?”

Commercial & Strategic

  • “How have you contributed to strategic decisions outside of finance?”
  • “What role did you play in an M&A transaction, funding round, or exit event?”

Leadership & Culture

  • “Describe your approach to developing finance talent and building high-performing teams.”
  • “How do you translate financial data into actionable insight for non-finance colleagues?”

Governance & Risk

  • “What systems or controls have you implemented to strengthen financial reporting or compliance?”
  • “How do you balance risk management with commercial agility?”

Why Use an Executive Search Firm to Hire a Finance Director?

Finance Director roles require discretion, precision, and deep assessment. Here’s how a search firm adds value:

1. Access to Proven Finance Leaders

We engage experienced FDs who are not on the open market, including those with sector-specific knowledge or PE/VC backgrounds.

2. Trusted, Confidential Search

Sensitive financial roles demand a discreet, professional approach—particularly when replacing an incumbent or building for investment.

3. Rigorous, Data-Driven Evaluation

We vet candidates not only on financial expertise but also on leadership, stakeholder engagement, and long-term impact.

4. Sector Insight & Benchmarking

We provide context around market trends, salary expectations, and best-in-class candidate profiles.

5. Reduced Hiring Risk

Our structured process improves hiring accuracy and decreases the chance of a costly mis-hire.


Final Thought

The right Finance Director is more than a numbers expert—they’re a strategic enabler of growth, resilience, and value. With the right recruitment process and a trusted executive search partner, you can secure a finance leader who delivers at board level and beyond.

📩 Ready to hire a Finance Director? Speak to our executive search team to begin a confidential, high-impact search.

How to Hire a Sales Director: A Practical Guide for Business Leaders
31 July 2025

Interview Process, Key Questions, and the Value of Executive Search

Hiring a Sales Director is a pivotal move for any organisation aiming to increase revenue, expand into new markets, or strengthen commercial performance. The right candidate will not only drive top-line growth but also shape your sales culture, build scalable strategies, and lead high-performing teams.

As an experienced executive search firm, we work closely with companies to identify and secure exceptional sales leaders. This guide outlines a structured approach to hiring a Sales Director, including a recommended interview process, key questions, and the benefits of partnering with a search specialist.


Step-by-Step Process for Hiring a Sales Director

1. Clarify Business Objectives

Begin by defining what you need the Sales Director to achieve, both immediately and over the next 12–36 months. Consider:

  • Revenue targets and growth expectations
  • Market expansion goals (geographic, vertical, or product-based)
  • Challenges within the current sales structure
  • Desired leadership style and team dynamics

Tip: Build a performance profile outlining strategic goals, KPIs, team responsibilities, and cross-functional expectations.


2. Identify the Ideal Candidate Profile

Consider backgrounds that align with your business needs:

  • Experience in your industry or sales cycle (e.g., B2B, complex sales, long-lead cycles)
  • Leadership of regional, national, or global sales teams
  • Proven ability to build or transform a sales function
  • Cultural fit and leadership style aligned with company values

An executive search partner can support with market benchmarking to ensure your expectations are competitive and realistic.


Recommended Interview Process

A well-defined, multi-stage interview process increases the likelihood of selecting a Sales Director who delivers long-term impact.

Stage 1: Initial Fit & Credentials Review

  • Conducted by internal HR or search partner
  • Review career history, commercial impact, and team leadership experience

Stage 2: Sales Strategy Deep Dive

  • Assess candidate’s approach to sales planning, forecasting, and team development
  • Explore alignment with your company’s sales goals and customer base

Stage 3: Presentation or Business Plan Assessment

  • Ask candidates to present a 90-day plan or market entry strategy
  • Evaluate thinking, structure, and commercial insight

Stage 4: Stakeholder Interviews

  • Involve marketing, product, operations, and finance to assess cross-functional collaboration
  • Final interviews with executive leadership or the board

Optional: Use sales assessments or personality profiling to gauge leadership approach and team management style.


Sample Interview Questions for a Sales Director Role

Strategic & Commercial Thinking

  • “How would you build a sales strategy to enter a new market?”
  • “Describe how you’ve exceeded revenue targets and what levers you pulled.”

Team Leadership & Development

  • “What’s your approach to managing underperforming salespeople?”
  • “How do you build accountability and motivation across your team?”

Process & Metrics

  • “Which sales KPIs do you focus on, and why?”
  • “How do you balance short-term wins with long-term pipeline development?”

Collaboration & Alignment

  • “Tell us about a time you partnered with marketing or product to drive results.”
  • “How do you align the sales function with company-wide objectives?”

Why Use an Executive Search Firm to Hire a Sales Director?

A Sales Director hire can dramatically influence your bottom line. Here’s why executive search is the best route for this critical appointment:

1. Access to Proven Sales Leaders

We reach out to passive, high-performing sales executives who aren’t applying for roles—but may be open to a compelling opportunity.

2. Commercial Insight

We understand the sales landscape, from quota-carrying roles to strategic sales leadership, and know what drives performance in your market.

3. Customised, Confidential Search

Maintain discretion, protect your employer brand, and avoid disruptions while searching for top-tier sales talent.

4. Assessment Beyond the CV

We evaluate candidates based on data, experience, behavioural competencies, and commercial outcomes—not just their sales figures.

5. Faster, Safer Hiring

Our structured process helps you avoid costly mis-hires and significantly reduces time-to-hire.


Final Thought

A great Sales Director will do more than hit targets—they’ll elevate your entire commercial function. With a clear hiring strategy, robust assessment process, and the right support, you can secure a leader who transforms your revenue performance.

📩 Need help hiring a Sales Director? Contact our executive search team to start your commercial leadership search with clarity and confidence.

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