Operations Director – Financial Services

If you have experience of introducing and implementing operational processes within a fast growth organisation, our client could have the perfect opportunity for you to join them as an Operations Director – Financial Services.



Job Title: Operations Director – Financial Services

Location: Slough

Salary: £90k + package


Operations Director – About the Company:

Our client is a well-established business operating in the financial services space, offering a range of products and services to both B2B and B2C customers.  The business has experienced rapid growth and is now looking to bring on board an experienced operational leader to review and streamline existing processes in order to facilitate further business growth.


Operations Director – Financial Services – About The Role:

This new role has been created in order to facilitate further growth.  The role will involve reviewing and tweaking existing processes, introducing new systems and managing teams of people (both office and field based with a significant call centre presence).  The successful candidate will be a key contributor to the organisation and form part of the senior leadership team, reporting directly to the MD.


Operations Director – Financial Services – Key Responsibilities:

  • Drive operational improvement within the organisation
  • Day-to-day management across various departments within the business
  • Develop existing team leaders and other high potential staff
  • Adopt new technologies and drive implementation of new systems and processes


Operations Director: Skills and Experience:

  • The successful candidate will ideally have experience of overseeing a call centre environment (either B2B or B2C)
  • Strong track record of delivering operational improvement
  • Experience of managing budgets
  • Experience of managing teams of people and change management

Candidates with relevant experience of being an Operations Director, Head of Operations, General Manager, Chief Operations Officer, Operations Manager, Managing Director, Head of Call Centre, COO, MD or similar are all invited to apply.


If you are interested in hearing more about this Operations Director role, please ‘Apply’ today.

NB: Due to high levels of interest, we are unable to respond to every individual applicant.